Shipping and Returns

Delivery policy

Here we present the delivery terms provided by INGLOT using the DHL Economy and DHL Express services.

Please note that the shipping costs depend on the delivery country, which is influenced by the negotiated rates with the carrier for each market individually, and all shipments originate from Poland.

We deliver to the following countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Romania, Sweden, United Kingdom, Switzerland, Serbia, Norway, Bosnia and Herzegovina, North Macedonia, Montenegro, Iceland, Andorra, Liechtenstein, Monaco.

Below we present a summary of the delivery costs in table form:

We encourage our customers to familiarise themselves with our delivery policy before making a purchase, to be aware of all costs associated with delivery. Any additional questions about our delivery policy can be directed to our customer service team.

Returns policy

We offer return options based on your delivery country.

If you are ordering from:

United Kingdom, Switzerland, Serbia, Norway, Bosnia and Herzegovina, North Macedonia, Montenegro, Iceland, Andorra, Liechtenstein, Monaco

you can return your items through our online portal: https://www.bglobale.com/Returns/Portal/gsBKs

Please follow the on-screen instructions to complete your return.

If you are ordering from:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Romania, Sweden

Please contact our Customer Service team to arrange your return: contact@inglotcosmetics.com

We encourage our customers to read our returns policy carefully prior to placing an order, to understand the available return options and procedures based on your country of delivery.